Privacy Policy

1. Who We Are

LiveGroowe is a product operated by Mykola Bozhuk, an individual service provider based in Poland. Mykola Bozhuk is the controller of personal information described in this policy. Full operator and contact information is available on the Legal Information page.

Privacy contact

[email protected]

Support contact

[email protected]

2. Scope and Principles

This policy applies when you use the LiveGroowe iOS application, website and related support channels. LiveGroowe uses relevant information to provide and secure the Service, personalize supported features and maintain authoritative account and product state. We do not sell personal information or use it for third-party advertising.

3. Account, Authentication and Profile Data

The current account flow supports authentication by a one-time code sent to your email address. We may process your email address, display name, authentication-provider identifier, account timestamps, session and security data, and code-delivery information. LiveGroowe does not store plaintext passwords.

A profile photo is optional. The Apple system photo picker gives the app access to the item you select rather than unrestricted access to your photo library. A selected avatar may be uploaded to private, account-scoped storage and used for profile presentation. It is not used for advertising or intentionally sent to an AI provider.

4. Goals, Journeys and Progress

Depending on the features you use, LiveGroowe may process Goal descriptions, desired outcomes, success criteria, deadlines, onboarding answers, available time, experience, motivation, pace, budget, resources, constraints and blockers. Product records may include Journeys, Chapters, Milestones, Missions, Steps, reporting or completion settings, progress logs, attempts, results, notes, evidence links, Mission state and resolution, XP, levels, achievements, streaks, Weekly Reviews, adjustment requests and Mission-quality feedback.

5. Language and Locale

LiveGroowe may read the device locale and store it with the account. A supported app language may be selected and stored in preferences, and the user can change it in Settings. Language and locale are used for interface and content presentation; they are not used to infer precise location, and this behavior does not use GPS. Unsupported interface languages fall back to English where implemented.

6. AI and Contextual Coach

When supported AI features are enabled, LiveGroowe may use relevant Goal, Journey, Mission, Step, progress, blocker, preference, feedback and conversation context to analyze Goals, generate or adapt plans, provide Coach assistance, explanations, examples, achievements and Weekly Reviews. The Service is designed to select focused context relevant to a requested operation rather than intentionally transmitting unrelated account history each time.

Relevant contextual information may be sent to OpenAI for an enabled AI operation. We do not make promises here about provider retention, model training, storage location or international-transfer details beyond the terms and configuration that apply to the production service. AI output may be inaccurate, incomplete or unsuitable. Users remain responsible for real-world decisions and actions. Backend and application systems remain authoritative for account state, entitlements, Mission resolution, XP, progress and other authoritative product state.

7. Notifications and Communications

LiveGroowe stores notification preferences and may use limited relevant product state for optional reminders or product notifications. Push notifications require device permission and can be disabled in iOS settings. The current codebase does not implement storage of APNs device tokens or AI-personalized remote-notification wording; this policy will be updated before those features are enabled.

Transactional email may include authentication codes, security messages, support responses and important service or account notices. Acceptance of the Terms of Use and acknowledgement of this Privacy Policy do not constitute consent to marketing messages.

8. Reliability and Misuse Prevention

Where planning or adaptation controls are enabled, LiveGroowe may maintain limited technical records about an operation category, timing, related Mission lineage and security or rate-limit enforcement. These records are used for service reliability, preventing misuse, protecting system resources and maintaining planning consistency.

9. Analytics and Diagnostics

The current MVP codebase does not include a third-party product analytics SDK. LiveGroowe and its infrastructure providers may still process operational logs, error information, app and operating-system versions, network information and security events needed to run, secure and troubleshoot the Service. If product analytics are introduced, this policy and applicable consent choices will be updated before use.

10. Purchases, Subscriptions and Account Trials

Apple processes App Store payments. LiveGroowe may store a limited product identifier, trial state, entitlement state, subscription state and transaction-verification state needed to provide access. LiveGroowe does not receive complete payment-card or bank-account details from App Store purchases.

If LiveGroowe offers the described seven-day account trial, it begins only at the point stated in the product, requires no payment method merely to start, does not automatically charge and does not automatically convert into an Apple paid subscription. A paid subscription starts only after explicit Apple purchase confirmation. The product will state which access remains available after a trial expires.

11. Service Providers and Sharing

We share information with providers only as reasonably necessary to provide, secure or support the Service.

Information may also be disclosed where reasonably necessary to comply with law, protect rights or security, investigate misuse or respond to valid legal process.

12. Legal Bases and International Processing

Where the GDPR or similar law applies, processing may rely on performance of a contract, consent, legitimate interests or legal obligations, depending on the purpose and circumstances. Service providers may process information outside your country. Where required, appropriate transfer safeguards will be used. You may withdraw consent where processing is based on consent without affecting earlier lawful processing.

13. Storage, Security and Retention

Core account data uses Supabase infrastructure with authenticated sessions, access controls, encrypted transport and database or storage policies intended to restrict account data to authorized access. No electronic system can be guaranteed absolutely secure.

Account data is generally retained while the account is active. Other records are retained only as reasonably necessary for service operation, security, support, fraud prevention, accounting, tax, disputes or legal compliance. Avatars follow the account lifecycle. Notification preferences remain while the account is active. Residual copies may remain temporarily in backups or logs until normal retention cycles expire. Provider records are governed by the applicable production configuration and provider terms; exact periods are not invented here.

14. Account and Data Deletion

You may initiate account deletion in the app or contact [email protected] for assistance. Applicable account-owned data includes profile and preferences, avatar, onboarding answers, Goals, Journeys, Chapters, Milestones, Missions, Steps, progress, achievements, stored AI conversations and context references, feedback, adaptation references and notification-device associations where present. Data may be deleted or irreversibly de-identified unless limited retention is legally required or otherwise permitted.

Deleting a LiveGroowe account does not cancel an Apple subscription or remove records that Apple or another provider must independently retain. See Account Deletion for the current process.

15. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy of certain information, and withdraw consent where applicable. You may also lodge a complaint with an applicable data-protection authority. We may need to verify your identity before fulfilling a request.

16. Age Requirement

LiveGroowe is intended for users aged 18 or older. We do not knowingly offer the Service to children.

17. Changes and Contact

We may update this policy as the Service, providers or legal requirements change. The effective date will be updated and additional notice provided where required.

For privacy questions, requests or complaints, email [email protected]. For product support, email [email protected].